Romans Letting Agents in Fleet - 01252 743 733

Below are just some of our reviews which our customers have posted on Google and AllAgents.co.uk.

• Landlord

  09 May 2012
  
  When encountering difficulties with an awkward tenant regarding the check out procedure, Lori went above and beyond expectations. She fielded irrational phone calls and bizarre requests, helped guide us through the check out procedure and gave a much needed shoulder to lean on when things got stressful for us. We can't thank her enough for all her hard work and advice. This would have been a much more painful experience for us without her professional and friendly manner to fall back on.

• Garry Young

  09 May 2012
  
  Fantastic experience throughout. We had some issues with the tenants at handover and my deposits got involved. Mrs Ross (Property manager, Crowthorne House, Wokingham) was exceptional during this period and kept us informed/updated throughout the entire process which was really appreciated during this rather stressful period. Thankfully the outcome was fair and reasonable, most of which was down to Mrs Ross who consolidated our paperwork, notes etc and submitted our case for us. Very many thanks - Much appreciated

• Malik Akhatr

  29 April 2012
  
  Lori Ross helped us by advised to file a dispute case with My Deposit which result in us getting back some good amount of our deposit money back.Many thanks to her,really appreciated.

• Nicki S

  13 April 2012
  
  The change of tenants last week was an extremely stressful situation as a result of a separation. Throughout this period Bal carried out an excellent juggling act, almost mediating between myself and the other party and ensuring that the ultimate end goal was achieved ie the tenants moved into the property pretty seamlessly. Bal measured up the situation perfectly and kept all parties informed as to what was going on, as well as providing the right amount of detail to the new tenants. In other words he didn’t scare them about the predicament regarding the house and my ex until it was completely necessary, did this face-to-face and also by this point had a backup property in the wings in case this was their preferred option. I would imagine this has to be one of the most challenging cases that Bal or anybody else has had to deal with in the branch due to the unpredictable and irrational behaviour of my ex, but Bal handled it perfectly and without any evidence of stress or concern. It was all taken in his stride and he was a total professional throughout a long drawn out and at times frustrating and stressful process.

• Alison Edwards

  22 February 2012
  
  My partner and I came in to your offices in Fleet, where we were greeted by Abi, who was very professional and friendly throughout... All through our dealings with Romans, Abi kept us informed and was a real pleasure to deal with. She is a credit to the company and whilst I know she has not been with you long, she is a real asset to you. When my partner and I start to look to buy a property you will be the first people we contact because of her. Thanks Abi

• Mr T Hoy

  28 September 2011
  
  We did not choose Romans, it just more just by chance that the house we wanted was with Romans. We were in a position where we needed all the stops "pulled out" (we had lost a house we were moving into at the last minute and we needed somewhere to live quickly - within one week!) and Romans did the job brilliantly. Any sceptisim I had with Romans before have been completely dispelled. They did something that not another estate agent in Fleet could do and they saved our sanity big time. When we visited their Fleet offices, they made us feel very welcome and that we were not putting anyone out, they had time to help and reassure us. They did everything they said they would do and very much more - so a VERY VERY big thank you to Romans - well done.